Frequently Asked Questions

Yes! Your unlimited membership is valid at any of our nine locations. One membership, nine locations, unlimited washes!

We accept all major credit cards and cash. Tap to pay is available for single washes.

No. We do however use a soft foam material that is extremely gentle on your vehicle. Your vehicles safety is one of our top priorities and we have invested in the best car wash equipment, materials, and cleaning solutions to provide you the best wash possible.

No. Epic Shine is an exterior express car wash. We do offer free vacuums, free mat washers, free dash wipes, free compressed air and have microfiber towels available for your use.

Epic Shine has a maximum height of 7’3" (87 inches), a maximum width is 7’2" (86 inches), and a maximum tire width of 12.5 inches. Unfortunately, if you exceed these limits, we can’t wash your vehicle. If you have further questions or concerns, please ask one of our Customer Service Advisors at the pay stations.

Yes, we do stay open even during inclement weather. Rain, snow or shine we will be open to wash your vehicles! Our locations will only be closed if/when extreme weather conditions arise.

You can cancel or suspend anytime. Simply call our HQ Office at (208) 315-6810, email our Customer Experience Team or click the link to Manage Memberships online.

We are happy to hear from you! Please call our HQ Office or email our Customer Experience Team.

(208) 315-6810 |

Manage Your Membership

Already have a monthly membership and want to update or cancel? No Problem! Fill in our Manage your Membership form and we’ll update your information.

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